Why Using a Tour Counter on the Street is a Gamble

6 March 2023
Tours in Phuket

Why Using a Tour Counter on the Street is a Gamble: Choose Phuket Dream Company for a Hassle-Free Experience

Phuket is a beautiful and popular tourist destination in Thailand that is renowned for its sandy beaches, crystal clear waters, and vibrant nightlife.

Whether you’re looking for adventure or relaxation, Phuket has something for everyone. However, with so many tour counters scattered around the island, it can be difficult to decide which tour company to go with.

In this blog post, we will compare Phuket Dream Company with the many tour counters that exist on the streets of Phuket to help you make an informed decision.

Phuket Dream Company Office exterior

Who is Phuket Dream Company?

Phuket Dream Company is a reputable and reliable tour company that specializes in providing personalized tour services in Phuket.

They have been operating in Phuket since 2015, and have earned a reputation for being a trustworthy tour operator on the island.

Phuket Dream Company offers a wide range of tours and activities to choose from, including island hopping tours, snorkeling, scuba diving, cultural tours, elephant sanctuaries, Corporate Bookings and much more.


What Sets Phuket Dream Company Apart?

After Booking Support

One of the most significant advantages of booking your tours with Phuket Dream Company is their excellent after-booking support.

Unlike a tour counter, Phuket Dream Company offers customer service support to their clients.

If you encounter any issues before during, or after your tour, you can contact their customer service team, and they will assist you in doing their best to resolve the problem promptly.

Photo by Arif Riyanto on Unsplash

No Last-Minute Booking Disappointments

Tour counters are known to disappoint tourists, especially during the high season.

It’s common to hear stories of tourists who tried to book a tour at a counter, last minute, only to find out that the tours were fully booked.

With Phuket Dream Company, you don’t have to worry about missing out on your favorite tours.

You can book your tours in advance, and they will ensure that everything is arranged to your satisfaction.

Tour counter not competitive
Photo by Artem Beliaikin on Unsplash

Competitive Pricing

Contrary to popular belief, booking with tour counters is usually more expensive than booking online with Phuket Dream Company.

Tour counters often charge a premium for their services, while Phuket Dream Company offers competitive pricing without compromising on quality.

Booking online with Phuket Dream Company can save you money and give you peace of mind knowing that you are getting the best value for your money.

Phuket Dream Company Tours Office

Personalized Customer Service Support

Phuket Dream Company is committed to providing personalized customer service support to their clients.

They communicate with clients on every tour booking to ensure that everything goes smoothly from pick up at the hotel until return to the hotel. Ask as many questions as you like. You can even message us on the day of your tour to find out if your transport is running late or on time, and ask where to wait for pick up.

Phuket Dream Company will go above and beyond to ensure that you have a memorable and hassle-free tour experience.

Photo by Alena Plotnikova on Unsplash

Early Booking Benefits

Booking your tour in advance has numerous benefits, especially during peak season dates.

Phuket Dream Company recommends booking at least one to three months in advance, six months for peak season dates, to ensure that your preferred hotels and tours are still available.

Booking early gives you more options to choose from and secures better deals on tours and activities.

It also avoids disappointments, when you hear your desired tour is fully booked for every day of your holiday, and you miss out.

More possible negatives of using a tour counter to book tours in Phuket:

Limited Tour Options at Tour counter

Tour counters usually have a limited number of tours to choose from, and they may not offer the type of tour you want to experience.

On the other hand, Phuket Dream Company offers a wide range of tours and activities, giving you more options to choose from.

Photo by Ibrahim Boran on Unsplash

Hidden Costs

Tour counters may not disclose all the costs associated with the tour upfront, and you may end up paying more than you anticipated, extra fees required on the day such as National Park fees.

Phuket Dream Company provides transparent pricing and will inform you of any additional costs upfront, ensuring you don’t encounter any surprises during your tour.

Language Barrier

Many tour counters may not have staff who can communicate effectively in English, which can lead to misunderstandings and communication breakdowns.

Phuket Dream Company employs English-speaking staff who can communicate effectively with clients, ensuring you understand everything about the tour.

Photo by Jametlene Reskp on Unsplash

Safety Concerns

Tour counters may not prioritize safety as much as tour companies like Phuket Dream Company.

In many cases some operators may dismiss weather and ocean alerts and warnings, and choose to operate the trip anyway.

Phuket Dream Company adheres to strict safety guidelines, only works with the most reputable, SAFE tour operators, and employs experienced and licensed tour guides to ensure your safety during the tour.

Photo by Erik Mclean on Unsplash

Quality of Service from Tour Counter

The quality of service provided by tour counters may vary, and you may end up with a subpar experience.

Phuket Dream Company has a reputation for providing high-quality tour services and personalized customer service support, ensuring you have a memorable and hassle-free tour experience.

Photo by Etienne Girardet on Unsplash

No Refunds or Cancellations

Tour counters may not offer refunds or allow cancellations once you have booked a tour, which can be a problem if something unexpected comes up.

Phuket Dream Company offers flexible booking policies that allow for cancellations and refunds if necessary.


Inadequate Preparation from Tour Counter

Tour counters may not adequately prepare you for the tour, such as informing you of any dress code or cultural sensitivities, accessibility restrictions, weather warnings, that you need to be aware of.

Phuket Dream Company provides clients with comprehensive pre-tour information that prepares them for the tour and ensures that they have a comfortable and enjoyable experience.

Tour Counter: Lack of Customer Support

Tour counters may not provide adequate customer support before, during, and after the tour, which can be frustrating if you encounter any issues.


In conclusion

booking with Phuket Dream Company is the one of the best options for anyone looking for hassle-free and personalized tour services in Phuket.

They offer after-booking support, competitive pricing, personalized customer service support, and early booking benefits.

Don’t waste your time and money booking with tour counters; book your tour with Phuket Dream Company and enjoy a hassle-free and memorable tour experience.

Whilst many tour counters do offer reputable services, it can still be a gamble to make sure you find the right ones.

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